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Maintenance and support

A system in use needs the most attention: bugs that appear in real cases, security patches, performance as data grows, and feature requests from users. We provide ongoing support, both for systems we built and for ones you already have.

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A good fit for

Situations we usually see

  • A system running without a permanent technical team
  • An old application that needs gradual updates without downtime
  • New feature needs that come up regularly

What you get

What the work includes

  1. 01Monthly or on-demand plans, with agreed response times
  2. 02Bug fixes and security patches
  3. 03Dependency and framework upgrades
  4. 04New features from a jointly agreed backlog
  5. 05Regular reports on system health

Typical forms

  • Bug fixes
  • Security patches
  • Performance work
  • Feature development

How we work

Four stages, from consultation to support.

  1. 01First consultation30 to 60 minutes
  2. 02Estimate and contractA few working days
  3. 03Development in stages4 to 8 weeks for an MVP, 3 to 6 months for larger projects
  4. 04Launch and supportOngoing
More on how we work
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From our portfolio

Maintenance and support projects we have delivered

All projects

Need maintenance and support?

Tell us about it in a free consultation. We will help map out what needs to be built and roughly what it will cost.