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CRM integration and AI agents for customer service

WhatsApp customer service assisted by AI agents and connected to the Qontak Mekari CRM.

Year
2025
A healthy bowl with vegetables and salmon
Illustrative photo. We do not publish screenshots of client systems.

What we did

  • AI agents handle conversations, menu recommendations, and order tracking.
  • Conversation history is stored in the CRM so the sales team can always take over.

Technology

  • Next.js
  • Django
  • Python
  • PostgreSQL
  • Redis
  • WhatsApp API
  • WebSocket
  • Celery
  • Docker
  • Cloudflare
  • AWS

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Need a system like this?

Tell us about it in a free consultation. We will help map out what needs to be built and roughly what it will cost.